They offered to replace the item with the exact dollar amount but restricted color options. ![]() I believe theyre offering a recall option with no intention of actually working with people on a solution. After sending over 20 emails the resolution with them to return and replace this item has been impossible. Yeti issued a recall on their backpacks and dry sacks that have a magnetic strip in them. I believe Yeti should honor their catalog price. **** politely told me that Yeti does not have to honor their catalog price and he would more than be happy to send me the Beverage bucket for $150.00. I explained to ****, I truly understand if the price was a major difference but this was clearly a mistake by the catalog sector of the company and other major company would honor the catalog price. ![]() On, I was contacted by ************ of Yeti **************, he also explained to me that Yeti can change the price on their catalog without notice to reflect their website price. ***** disagreed and said he would have an executive person contact me for further explanation. I explained to ***** that my understanding once you advertise a product in an ad or catalog, unless it was a major price differnce, the company must honor the advertised price. ********* referred me to her supervisor, ***** at the same phone number, ***** also stated the price on their website can override the price on their catalog even though it was their newest catalog. ![]() I explained to ********* that i just received the catalog and it was a spring-summer issue, so the price should have been current. I spoke to ********* from Yeti customer support at **************, ********* said the price on the catalog could be changed at Yeti discretion. The next day, I logged onto my Yeti account to order the Beverage bucket, but I place the order the price had risen to $150.00, a mark up on 50%, I did not order the bucket but waited to Monday to contact Yeti customer service to see why the price was increased 50 %. On I received Yeti spring/summer 2023 catalog, I looked through the catalog and noticed a new product on page 60, the item was a Rambler Beverage Bucket in Navy color the catalog price is $100.00. I am a loyal member of Yeti company, I was put on a catalog receiving program, So every once in a while I get sent a new Yeti Dispatch catalog with newest products and prices.
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